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What are the shipping rates?
| If Order Amount Up To: |
Shipping Charge : |
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| $19.95 |
$ 4.95 |
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| $35.00 |
$ 6.50 |
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| $65.00 |
$ 9.50 |
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| $120.00 |
$ 10.50 |
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| $155.00 |
$ 14.50 |
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| $200.00 |
$ 18.50 |
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| $300.00 |
$ 25.00 |
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Additional Shipping Details
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A $2.00 Handling Fee Applies To All Orders |
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Items are usually processed within 2 business days after your order is placed and payment is received. |
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- Most of our orders are shipped within 5-7 business days.
- Please note that we do not ship on Saturday, Sunday or holidays. Please allow an additional 24 – 48 hours for weekend or holiday orders.
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Please allow up to 15 business days for your item to arrive. |
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Has it been 15 business days since your order was confirmed?NO : Please wait the 15 business day period prior to contacting us.
YES : Please contact us at customerservice@alldogsbigandsmall.com |
- Do you ship internationally?
- We can only ship to addresses in the United States.
- My order never arrived
- please contact us at customerservice@alldogsbigandsmall.com and we will assist you in locating your order.
- An item is missing from my order?
- Most of our products are shipped together. However, there are times that orders contain products that are shipped in different packages and or differnt days.
- If you believe that an item is missing from your shipment:
- If you believe that we shipped an item and a product is missing, please contact us immediately at customerservice@alldogsbigandsmall.com.
- I received a product with missing parts
- If you have received a product with missing parts, please contact us immediately at customerservice@alldogsbigandsmall.com. Please also see our Return Policy.
- I received the wrong product
- If you have received the wrong product, please contact us immediately at customerservice@alldogsbigandsmall.com. Please also see our Return Policy.
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