Shipping Policies

Guess Who's Coming To Your Door...

 
Shipping Information
What are the shipping rates?
If Order Amount Up To: Shipping Charge :
$19.95 $ 4.95
$35.00 $ 6.50
$65.00 $ 9.50
$120.00 $ 10.50
$155.00 $ 14.50
$200.00 $ 18.50
$300.00 $ 25.00
Additional Shipping Details
A $2.00 Handling Fee Applies To All Orders
Items are usually processed within 2 business days after your order is placed and payment is received.
  • Most of our orders are shipped within 5-7 business days.
  • Please note that we do not ship on Saturday, Sunday or holidays. Please allow an additional 24 - 48 hours for weekend or holiday orders.
- Please allow up to 15 business days for your item to arrive.
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Has it been 15 business days since your order was confirmed?NO : Please wait the 15 business day period prior to contacting us. YES : Please contact us at customerservice@alldogsbigandsmall.com
  • Do you ship internationally?
  • We can only ship to addresses in the United States.
  • My order never arrived
  • please contact us at customerservice@alldogsbigandsmall.com and we will assist you in locating your order.
  • An item is missing from my order?
  • Most of our products are shipped together. However, there are times that orders contain products that are shipped in different packages and or differnt days.
  • If you believe that an item is missing from your shipment:
  • If you believe that we shipped an item and a product is missing, please contact us immediately at customerservice@alldogsbigandsmall.com.
  • I received a product with missing parts
  • If you have received a product with missing parts, please contact us immediately at customerservice@alldogsbigandsmall.com. Please also see our Return Policy.
  • I received the wrong product
  • If you have received the wrong product, please contact us immediately at customerservice@alldogsbigandsmall.com. Please also see our Return Policy.
 
 

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